Unable to Quit SyncServicesAgent

While attempting to update Microsoft Office 2011 for Mac, you might have encountered a popup asking you to quit SyncServicesAgent. However after going to the activity monitor to quit it, you will notice that the service actually restart automatically. This effectively prevent you from updating your Microsoft Office 2011 for Mac.

Here the solution, go to /Applications/Microsoft Office 2011/Office and delete the SyncServicesAgent.app found in the folder. Do not worry about deleting it as after the update, a new copy of SyncServicesAgent.app will be created. If you are worry, you can rename it to something else.

Hopes this helps.

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10 Responses to Unable to Quit SyncServicesAgent

  1. Anonymous says:

    Great idea — but you can’t delete it because it’s OPEN!

    Like

  2. FGATOV says:

    Agreed. The system doesn’t want you to rename something that’s open.
    Do we just ignore this message??

    Like

    • LZH says:

      If you want to update Office, you cannot just ignore this message as the update will not go thru. As such you can rename it to something else and thereafter delete it after updating successfully.

      Like

  3. Torgeir says:

    Here’s what I did; find the pesky file as instructed above. Renamed it. Then deleted. Then I went to the Activity Monitor and ‘force quit’ what seemed to be the ghost of the file (still running). Then the installation started!

    Liked by 1 person

  4. Anonymous says:

    Thank you!!! So glad I found this!

    Liked by 1 person

  5. Anonymous says:

    Works! Thanks for the answer…

    Liked by 1 person

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